Office Insurance

Protection for your equipment, property and people you rely on to run your business.
glowsure office insurance brokers

What is Office Insurance?

Office Insurance (sometimes called Offices and Surgeries Insurance) provides cover for the things needed to run your business from an office or surgery premises including; business contents, IT equipment, furniture, buildings insurance (if you own the property), employers liability, public liability, product liability, stock cover, business interruption and legal expenses. 

You could include all, or some of these elements under one policy according to your specific needs. It provides cover for loss or damage as a result of an insured peril such as theft, fire or flooding. Accidental damage and malicious damage can be covered too.

Think of an Office Insurance policy a bit like your home Buildings and Contents Insurance - but for your place of work.

What can Office Insurance Cover?

  • Business equipment needed to actually do your job such as computers, printers, servers and phones.
  • General contents, medical equipment, desks, furniture etc.
  • Portable electronics/equipment such as laptops, tablets, phones, digital cameras and projectors so that they are covered whilst taken away from out of the office.
  • Buildings insurance if you own the property or if you lease the property. You might require cover for any improvements you make (i.e.: tenant’s improvements for fixtures and fittings).
  • Stock cover if you hold any stock on the premises.
  • Employers Liability Insurance – a legal requirement if you have staff.
  • Public Liability if members of the public visit your place of work and/or if you, or staff go out to see clients.
  • Business interruption cover, usually based on gross profit or revenue if you couldn’t trade from your premises due to an insured claim.
  • Increased cost of working cover, which allows for the additional cost of renting a similar sized building to work from if your existing building is repaired/rebuilt.
  • Legal expenses in case your company has to defend itself in a commercial dispute.
  • Money cover – if you hold any cash on the premises.
  • Insured perils including:
    • Fire, explosion, lightning, or earthquake
    • Storm or flood
    • Escape of water
    • Riot and civil commotion
    • Malicious damage
    • Impact
    • Leakage of oil from heating systems
    • Theft by forcible and violent entry/exit
    • Accidental damage

What else do I need?

  • Cyber Insurance: If you hold client data (paper or electronic), use emails, have a website, take online transactions.
  • Professional Indemnity: If you give any advice or a professional service.
  • Directors Insurance: Covers the individual and their personal assets from claims made for actual or alleged wrongful acts.
  • Corporate/Company Legal Liability: Covers the business from claims made for actual or alleged wrongful acts.
  • Employment Practice Liability: Covers the business against employment disputes.

Why do I need Office Insurance?

In truth, you don’t need office insurance but you probably should have it. The only element that is mandatory is Employers Liability so if you’re fortunate enough to have surplus cash to cover your worst case scenario, the time and expertise required to sort a claim, then you probably don’t need this policy. But if, like most people and businesses, you would prefer that a claim didn’t directly hit your bottom line, you could do without the stress or time needed to sort a claim – this policy is worth every penny.

Food for thought: How quickly could your business be back up and running following an electrical fire that destroys the majority of your computers, IT systems and furniture?

Due to the damage you have had to close your business whilst the office is repaired and you have to source entirely new equipment. Could you cover the cost of the repairs, new equipment and loss of income due to being closed?

What is Office Contents Insurance?

This is a policy that covers the contents and equipment at your place of work if it is lost, damaged or stolen. Think of everything you have in your office/surgery; desks, chairs, meeting room equipment, kitchen equipment, other furniture, IT equipment, computers, phones, servers, printers, medical or other specialist equipment, stationery, projectors, laptops, cameras, stock… there’s a lot when you start thinking!

If you need to take any equipment out of the office, for example a laptop, then it can be specifically included and covered in your policy while it’s away from your premises. Most businesses will include their contents under an office and surgery policy.

What security do I need on my office?

This depends on what’s inside the property, how valuable it is, the type of business you run and the nature of your premises. Different insurers will have their own minimum-security conditions. Some insurers may insist that you have a certain type of alarm or locks for example and they can make it a condition of your policy. We would always discuss such conditions with you first as there is no point having a policy where you cannot comply with the conditions.

Do I need office insurance?

To help you decide whether it’s worth having a full office and surgery policy just take a look around and add up the approximate value of all your contents; furniture, IT or medical equipment, equipment you hire, stock, the building itself and the income you could lose if you had to temporarily stop trading. 

If you have enough spare cash to cover this amount in the event of a total loss, (a fire for example), then maybe you don’t need this policy. But, if you would rather it didn’t hit your bottom line, would prefer not to have the stress and time implication of sorting a claim and putting your business back together, it’s likely that this policy is worth every penny.

Types of businesses we can cover

Any businesses that work from an office or surgery premises. It’s a long list but here are some of the common businesses we insure;

  • Estate agents
  • Letting agents
  • Financial services
  • IT contractors
  • Telecoms
  • Surveyors
  • Contractors
  • Architects
  • Marketing
  • Recruitment advisors
  • Accountants
  • Call centres
  • Surgeries

Office Insurance Claim Examples

A lorry reversed into an office building causing significant damage to the fire escape. The building was covered under an office policy and a claim was made for £18,000 under the office insurance. We attended the property to meet the loss adjuster to discuss the damage and go through the estimates. The office insurer reclaimed the costs from the lorry insurer, which meant the claim did not affect the renewal premium.
A client suffered a leak in the office they rented and water damaged their contents and computers. The total value of the claim was £3,500 and the client received a BACS payment of £3,250 (less the £250 excess) from the insurer within 3 weeks.
Our client (a letting agent), was broken into. CCTV showed two men throwing stones at a window to smash it! Items stolen included: a drone costing £800, £850 in cash, a £130 Barbour jacket (used only for business and kept in the office) and a £40 bottle of Lymington Gin (a gift). This was all covered under our client’s policy.

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Customer Reviews

I was recommend to Glowsure and they dealt with our business property/office insurance requirements in a very professional manner. The service was prompt, nothing was too much trouble and more importantly cheaper than our previous insurers. A job very well done.

Diane Gardner, Business owner

Dealing with Glowsure is always a pleasure; friendly and honest every time! No question seems silly and you always receive clear and detailed answers, which doesn't always seem to be the way in insurance so it’s a breath of fresh air working with people who genuinely care about finding you the best quotes and prices to match your exact requirements. Highly recommend Glowsure to anybody who is looking for an efficient service and friendly team.

Newlife Lettings
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