Renewals, Glowsure Style
If something changes in your life or business and you haven’t advised us or the insurer, then you could be at risk of not being covered at all.
We don’t just assume your circumstances stay the same, year on year. We ‘check in’ with you every 3 months in case your policy needs to be adjusted because we want to make sure you’re paying for insurance that actually covers you.
It’s easy to forget to mention something that’s changed which could affect a claim or even void your policy. We understand that calling your insurance broker easily slips the mind, so we consider it OUR job to check in with you every so often.
Our Renewals Process
Quarterly check-ins
We will contact you at the 3, 6 and 9 month stages of your policy just to make sure there have not been any changes that could jeopardise your policy should you need to make a claim.
Renewal date and policy information
At least 6 weeks before your renewal date we will contact you again to ensure all the information we have is still correct (incorrect information could invalidate a claim).
Obtaining the most competitive quotes
We will obtain renewal terms from your existing insurer as well as comparing the market for you, and we will enter into price negotiations with insurers if required. Once we have suitable renewal terms, we will make our recommendation to you and issue your renewal options in good time.
On cover
Once you have had a chance to review our recommendations and given us instruction to renew your policy, we will organise the cover and issue you with new documents.
Insurance Renewals FAQ's
What happens when my policy is due for renewal?
We will contact you around 6 weeks before your policy is due for renewal to confirm if the details we hold are still the same or have changed. We will begin work on obtaining renewal terms from your existing insurer as well as comparing the market to ensure you have the best cover at a competitive price. We will then email our recommendation to you in good time before the renewal date. If you have not confirmed to us to renew a week before the date it is due then we will send a reminder to you and again at 2 days before your policy is due. We will always try to call you as well as email unless you have stated otherwise.
Do you automatically renew my policy?
No, we don’t automatically renew your policy but there are some instances when we might. For example, where we have not been able to get hold of you to confirm if you would like to renew your policy. We wouldn’t want you to be left without cover so in such circumstances if you have a standard policy, the insurer is not changing, you have not specifically told us not to auto renew and you have paid for your current policy by direct debit, then we will renew your policy on your behalf.
What if I don’t want to renew my policy?
If you do not wish to renew your policy with us, we simply ask that you let us know before the renewal date. We will lapse the policy and issue you with confirmation.
Advise us of a change to your policy details or request a free quote
5/5
We sent some photographs to Glowsure of our damaged carpet and the team resolved the issue within days. We had a cheque in our account for the new carpet within a week. Very helpful indeed. Highly recommend them, thanks to all the team.
Margaret HemusHomeowner
After having the need to make a claim I can’t express how professional and helpful the team were. They took care of everything with utmost professionalism. 5 star treatment with personal attention throughout.
Karen WalkerProperty Investor
I have been with Glowsure for many years now-they always get me the best quote and I have every trust in them.I am on my own and sometimes I need help from the right places.I am completely at ease with them and know that they give me honest advice.The staff are pleasant and helpful on the phone. They always email before renewal and give me several choices.I obviously go for the most reasonable.I absolutely recommend them and hope to use them for many more years to come.
Jayne WaldenHomeowner
I have renewed my professional insurances with Glowsure for many years now as their service is superb. I had struggled to find insurance that would give me the bespoke requirements that my profession as an Interior Designer would need. Prior to this I was always lumped together with painters and decorators. Glowsure came to my rescue and matched me perfectly. I will be renewing again.
Karen ChapmanRenaissance Interiors
I’ve been using Glowsure for a couple of years and I couldn't recommend them enough. They are very prompt at responding to queries and they found me a very competitive deal on my business insurance. And the best bit for us, is giving my business to an independent company.
Sarah KeithWild and Wonder Events
Glowsure are always a pleasure to work with. Firstly, they are so efficient in terms of the research they do into finding the right policy; they do all of that in very good time ahead of the renewal date; and last but by no means least, they are courteous, kind and definitely go the extra mile to make sure their clients get a good service.
Rachel MaunderBusiness Consultant
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